Privacy Policy

Privacy Commitment from SKV Motors

This privacy policy, along with our Terms of Use and any referenced documents, details how SKV Motors handles the personal data we collect from you or that you supply to us. We encourage you to read this policy carefully to understand our approach to your personal data and how we will treat it.

Who Manages Your Data

For the Data Protection Act 2018 purposes, the data controller is SKV Motors, located at our business address.

The Data We Collect About You

We collect and process data in several ways:

  • Data You Provide to Us: This encompasses information you input on our website (https://skvmotors.co.uk) or through direct communications. This may include, but is not limited to, your name, address, contact details, financial and credit card information, personal description, employment history, and residential history.
  • Data We Automatically Collect: Each visit to our website allows us to gather specific data, including technical details and information about your navigation on our site.
  • Data from Third Parties: We may receive information about you from our partners and other sources that is combined with data collected on our website.
Use of Cookies

Our website employs cookies to differentiate you from other users, enhancing your experience and allowing us to optimize the site. See our Cookie Policy for an in-depth explanation of the cookies we use and their purposes.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to: Protect your privacy. We use cookies to make sure that only authenticated devices are allowed to view your data. We do this by storing a token that is unique to you on your device. This token will only be present if you have authorised the device, either by following a link in an email / SMS, or by entering your details directly into the site. Enabling these cookies is required for the use of this service. Without these cookies we are unable to identify you and therefore protect your privacy. As such, without these cookies we will not allow any personal data to be viewed. Enhance website performance. We use cookies to ensure our websites run smoothly and perform efficiently. These cookies do not contain personal information. Enabling these cookies is required for the use of this service. Without these cookies we are unable to provide full website functionality.

Third-party cookies

In addition to our own cookies, we may also use various cookies from third-parties to report anonymous usage statistics and or provide functionality enhancements. Some examples of third-party cookies that could be present are detailed below, this may not be a full list and there could be other cookies present that are not listed here.

Automatic Logging of Session Data

We automatically log generic information about your computer and your computer’s connection to the Internet which we call “session data”. Session data consists of things such as device information, IP address, operating system and browser software information, and the activities conducted by you while on our Website. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the Website the user wishes to view. Session data helps us to analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the Website, how many visitors are surfing to various pages on the Website, how long visitors to the Website are staying and how often they are visiting. It also helps us diagnose problems with our servers. It is possible to determine from an IP address a visitor’s Internet Service provider (ISP) and the approximate geographical location of his or her point of connectivity. We also use session data to help prevent fraud and unauthorised use of our Website.

How to control cookies

You can control and or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionality may not work.

Google Analytics

We use this to better understand how people are using our website. Google also use it to better understand how people are using their own website. The Google Analytics cookie allows us to recognise when you first visit our website and recognise you if you visit again. It also enables us to recognise the pages you visit, when you visit, how long you visit our website for, the IP address and what site you were looking at before visiting our website (this is known as the referral url). See more information Google Analytics Cookies.

Google Maps & YouTube

YouTube uses cookies to collect information that helps to provided statistics of its videos, prevent fraud and improve site experience. YouTube uses cookies on youtube.com and videos embedded on our website from youtube.com. See more information on Google’s Privacy Policy here

Visitor Chat Service

We use a third-party supplier to provide the Visitor Chat Service. The supplier may use cookies, over which we have no control. The cookies are used to manage your visitor chat session, to track your preferences and to personalise your experience. You may disable persistent cookies. However, if you disable the session cookie you will not be able to use the Visitor Chat Service. If you wish to find out more about the supplier\’s use of cookies please refer to their privacy policy at here

Facebook Pixel

Facebook use cookies if you have a Facebook account, use the Facebook website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to you and to understand the information they receive about you, including information about your use of other websites and apps, whether or not you are registered or logged in. We have no control over these cookies, if you wish to find out more about Facebook’s use of cookies please refer to their cookie policy at here

Utilisation of Your Information

We use the information we hold about you in various ways, such as:

  • Fulfilling service obligations and providing requested products/services.
  • Offering information about other services we provide that might interest you, given your consent.
  • Updating you on changes to our services or terms.
  • Analyzing and securing our website to provide you with a tailored browsing experience.
Sharing Your Information

Your personal data may be shared with:

  • Other companies within our group and selected third parties necessary for us to fulfill our contractual duties.
  • Third parties in case of a business transition like a merger, acquisition, or sale of assets.
  • Authorities when legally required.
Storing and Protecting Your Data

We ensure your data is securely stored and protected, though we caution that no internet transmission is entirely secure. We take extensive measures to prevent unauthorized access to your data.

Retention of Your Data

We keep personal data for as long as necessary for the purposes it was collected or as required by law, typically not exceeding 7 years for transactions or 6 months for inquiries without further engagement.

Your Rights

You have rights concerning your personal data, including objecting to processing for marketing, requesting data correction or deletion, and acquiring a copy of your data for transfer to another provider.

Policy Updates

This policy may be updated; changes will be posted on our website and, where appropriate, notified to you directly.

Contacting Us and Making a Complaint

Should you have any questions or complaints about how we handle your data, please reach out to us via the contact information on our website. If you are not satisfied with our response, you may contact the relevant regulatory body.